Terms of Service

Effective Date: 2nd August 2025

Welcome to Lwang Black, where passion meets purpose in every cup. The terms “we,” “us,” and “our” refer to Lwang Black, a proudly Australian business founded on integrity, honesty, and a love for quality coffee. Lwang Black operates this website and online store, providing access to all features, products, content, and services (the “Services”). The platform is powered by Shopify, which enables secure and seamless transactions.

These Terms of Service (“Terms”) outline your rights, obligations, and restrictions when using our Services. By browsing, purchasing, or interacting with Lwang Black, you agree to be legally bound by these Terms and our Privacy Policy. If you do not agree, please do not access or use our Services.

Our business information is as follows:
Trading Name: Lwang Black
ABN: 78 504 447 179
Registered Address: 56 Lanata Crescent, Forest Lake, QLD 4078, Australia
Phone: 0452 523 324
Email: brewed@lwangblack.com.au

To use our Services, you must be of legal age in your jurisdiction or have the appropriate legal consent. If you create an account, you agree to provide accurate and current details, including personal and payment information. You are responsible for all activity under your account and must protect your login credentials. Sharing accounts or using another person’s account is strictly prohibited.

We strive to represent our products as accurately as possible, though colors, sizes, and packaging may appear differently on screens and devices. All product descriptions, pricing, and availability are subject to change without notice. Some products may be limited in quantity or available only online, and we reserve the right to limit sales or discontinue products at our discretion.

When you place an order, it represents a contractual offer to purchase a product. Orders are only confirmed once payment has been processed and you receive a confirmation email. Lwang Black reserves the right to accept or decline any order. Changes or cancellations may not be possible once an order has been placed, and by proceeding with a purchase, you confirm it is for personal use and not for resale without a wholesale or franchise agreement.

Prices are listed in AUD and include 10% GST unless otherwise stated. Shipping and import charges are additional unless clearly specified. Prices may vary between our website, promotions, or third-party platforms. By submitting payment details, you confirm you are authorized to use the chosen method and agree to pay all associated costs, including shipping and applicable taxes. You are responsible for keeping your billing and contact information accurate and up to date.

Shipping rates and delivery estimates are displayed at checkout, but delivery times are not guaranteed. Once an order leaves our facility, the risk transfers to you. Lwang Black is not liable for delays caused by couriers, customs, or external events beyond our control. Please allow additional time during peak seasons, public holidays, or when shipping internationally.

All intellectual property on our website—including product names, imagery, packaging, logos, copy, and media—belongs to Lwang Black and is protected by Australian and international intellectual property laws. Unauthorized use, reproduction, or distribution of this material is prohibited and may result in legal action.

We may provide access to third-party tools, platforms, or services as part of your shopping experience. These are offered “as is” without warranties, and you use them at your own risk. Lwang Black is not responsible for any harm or loss arising from the use of third-party tools, and we encourage you to review their terms before use. Our website may also contain links to external websites. We are not responsible for the accuracy, practices, or security of third-party sites, and any interactions with those sites are at your own risk.

This online store is powered by Shopify. However, all transactions are strictly between you and Lwang Black. Shopify is not responsible for your purchase or delivery experience, and by using our Services, you release Shopify from any related claims. Your personal data is handled in accordance with our Privacy Policy and may also be collected and processed by Shopify under their Privacy Policy. By using our Services, you consent to your information being stored and transferred outside your jurisdiction, including to countries with different data protection laws.

Any feedback, reviews, or suggestions submitted to Lwang Black may be used without limitation. By providing such content, you grant us a royalty-free, perpetual license to use, publish, and promote it in any form. You confirm that your feedback is original and does not infringe on third-party rights.

While we do our best to ensure accuracy, errors in pricing, descriptions, promotions, or shipping details may occur. We reserve the right to correct such errors at any time, even after an order is submitted, and will contact you if your order is affected.

You agree not to misuse our Services in any way, including unlawful activities, harassment, transmitting malware or spam, infringing on copyrights, collecting data without consent, or interfering with website performance or security. Breaching these rules may result in termination of your access.

We reserve the right to suspend or terminate your access to our Services at our discretion. In the event of termination, provisions relating to ownership rights, disclaimers, indemnity, and limitations of liability will continue to apply.

All products and Services are provided “as is” and “as available.” While we aim to deliver the best possible experience, we do not guarantee that Services will be error-free or uninterrupted. To the extent permitted by law, we disclaim all implied warranties. Lwang Black is not liable for damages including, but not limited to, lost profits, data loss, personal injury, shipping delays, or website outages. Our liability is limited to the amount paid for the product or service.

By using our Services, you agree to indemnify and hold harmless Lwang Black, along with our employees, partners, and service providers, against any claims or damages resulting from your misuse of our Services or breach of these Terms. If any part of these Terms is deemed unenforceable, the remaining provisions will continue in effect.

These Terms, along with our Privacy Policy and posted notices, represent the complete agreement between you and Lwang Black. Failure to enforce any right or provision does not constitute a waiver. You may not assign your rights or obligations under these Terms without our written consent, while we may assign them freely.

These Terms are governed by the laws of Queensland and the Commonwealth of Australia, and any disputes will be handled by courts in Australia. Headings in this document are for convenience only and do not affect interpretation. We may revise these Terms at any time, and updated versions will be posted here. Continued use of our Services after changes are made constitutes acceptance of the updated Terms.

For any questions about these Terms or your rights under them, please contact us:

Lwang Black
📧 brewed@lwangblack.com.au
📍 56 Lanata Crescent, Forest Lake, QLD 4078, Australia
📞 0452 523 324
ABN: 64497252994